Effective date: September, 21, 2025]
Last updated: [September, 23, 2025]
BolsterSEO is a product of Teamz360 LLC, a company registered in Wyoming, USA (“Teamz360“, “BolsterSEO“, “we“, “our“). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites, applications, APIs, and related services (collectively, the Services).
Data Controller: Teamz360 LLC d/b/a BolsterSEO, Wyoming, USA.
Contact: [email protected]
Registered/Mailing Address: 1309 COFFEE AVE, STE 1200, SHERIDAN WY, 82801, United States.
1) Information We Collect
You provide:
- Account details (name, email, password), organization info, profile fields
- Billing details (billing name, address, tax IDs). Card data is processed by our PCI‑DSS–compliant payment processor and is not stored by us
- Support requests, survey responses, and other communications
Automatically collected:
- Device and usage data (IP address, device type, operating system, browser, pages viewed, timestamps, language, referral URLs)
- Cookies, pixels, SDKs, and similar technologies for authentication, preferences, analytics, and advertising (see Cookies below)
From third parties (when you connect them):
- Platforms and integrations you authorize (e.g., analytics/SEO tools, ad networks, single sign‑on). Data received depends on the permissions you grant
2) Purposes and Legal Bases (GDPR)
We process personal data on the following legal bases:
- Contract – to create your account, provide and support the Services, and process transactions
- Legitimate interests – to secure and improve the Services, prevent abuse/fraud, measure performance, and personalize non‑essential features
- Consent – for non‑essential cookies/analytics/marketing; you may withdraw consent at any time
- Legal obligation – to comply with law, accounting, and tax requirements
3) How we use information
- Provide, maintain, and improve the Services and features
- Authenticate and secure accounts; detect, prevent, and respond to fraud, abuse, and security incidents
- Customer support and service communications
- Process payments, subscriptions, credits, and refunds
- Analytics, product research, and usage reporting
- Marketing communications (with consent where required) and managing your preferences
4) Cookies & Similar Technologies
We use first‑party and third‑party cookies/pixels for:
- Essential (login/session, security, load balancing)
- Analytics (e.g., product usage, performance)
- Advertising (see below). For free‑plan users we may display advertising. You can manage preferences via your browser settings and our cookie banner. Where required, we obtain your consent before setting non‑essential cookies.
5) Advertising; “Sale”/“Sharing” (CCPA/CPRA)
We do not sell personal information for money. For free‑plan users, we may allow ad partners to place cookies or receive identifiers and usage data for cross‑context behavioral advertising. Under California law, this may be considered “sharing”.
Opt‑out: Use the “Your Privacy Choices / Do Not Sell or Share” link in the app/website, respect for Global Privacy Control (GPC) signals, or email [email protected]. Opt‑outs apply to the device/browser used and may require you to be logged out, depending on the context.
6) Disclosures to Third Parties
We share data only as necessary to operate the Services:
- Service providers/processors (hosting, email delivery, cloud storage, analytics, payments, customer support)
- Affiliates and corporate transactions (in connection with a merger, acquisition, or asset transfer)
- Legal (to comply with law, enforce our terms, or protect rights, safety, and security)
We require processors to protect data under contractual terms and not to use it for their own purposes.
7) International Data Transfers
Data may be processed in the United States and other countries. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for transfers from the EEA/UK/Switzerland.
8) Data Retention
We retain personal data for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Illustrative periods:
- Account data: life of account + up to 24 months after closure
- Logs & analytics: up to 12–24 months
- Billing/transaction records: up to 7 years (legal requirement) We may retain de‑identified or aggregated data for product improvement.
9) Security
We employ administrative, technical, and physical safeguards (encryption in transit, access controls, backups, monitoring). No method is 100% secure; please use strong, unique passwords and enable available security controls.
10) Your Rights
GDPR/UK GDPR (EEA/UK residents): right of access, rectification, erasure, restriction, portability, and objection; right to withdraw consent; right to lodge a complaint with your Supervisory Authority.
CCPA/CPRA (California residents): right to know/access, correct, delete, and to opt‑out of sale/sharing; right to limit the use of sensitive personal information (we do not use sensitive information for inferring characteristics); right to non‑discrimination for exercising rights.
Exercising rights: Email [email protected]. We may verify your identity and respond within the time required by law. Authorized agents may submit requests with valid authorization.
11) Children’s Privacy
The Services are not directed to children under 16, and we do not knowingly collect personal data from them.
12) Changes
We may update this Policy from time to time. We will post the updated version with a new “Last updated” date and, where required, notify you.
13) Contact
Teamz360 LLC d/b/a BolsterSEO
Wyoming, USA
Email: support@bolsterseo.com
14) CCPA/CPRA Notice at Collection (Summary)
Categories collected: identifiers (name, email, IP), commercial information (plan, transactions), internet/network activity (usage, logs), geolocation (coarse, from IP), inferences (non‑sensitive, product analytics).
Purposes: provide Services, security, debugging, analytics, advertising (free plan), customer support, compliance.
Retention: see Section 8.
Sale/Sharing: no sale for money; possible sharing for cross‑context ads (free plan) — opt‑out available.
Sensitive data: not used to infer characteristics.
